Right Guitar Guarantee
We’re committed to finding the right guitar for you. So, that’s why we……
If for any reason the guitar is not right for you, we will exchange your guitar within 30 days, no questions asked.
- Carry a wide range of guitars
- Offer a free check and setup prior to sale
- Have a huge showroom, with individual try-out rooms complete with tea and coffee and even a coat hook!
Things you should know - T&C’s
- If you are not happy with your guitar for any reason, return it within 30 days so long as it is in perfect condition (although worn strings are acceptable, scratches, scuffs, or missing parts are not).
- The guarantee can be used only once on each new guitar purchased.
- Exchanges under this guarantee can be done in store, but cannot be done online or over the phone.
- Refunds are not possible under the guarantee. We will exchange your guitar in accordance with the terms and conditions listed.
- Cash or card transactions will be exchanged on a like-for-like basis. If the exchanged guitar is cless in value, the difference will be issued as a Sheehans Music voucher up to the value of £150.
- Finance transactions will be exchanged on a like-for-like basis. Should you wish to exchange for a more expensive guitar the difference can be paid in cash or card at the point of exchange. The terms of these transactions means we cannot offer any form of refund if the exchanged guitar is cheaper.
- To exchange your guitar bring it with the original receipt to the store within 30 days of purchase.